@font-face{font-family:Vazirmatn;src:url(vazirmatn.woff2) format("woff2");font-weight:100 900;font-display:swap}
:root{--bg:#f4f6fb;--card:#fff;--ink:#1d2433;--mut:#6b7488;--pri:#4f46e5;--line:#e6e9f2}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Vazirmatn,Tahoma,sans-serif;font-size:14px}
.hidden{display:none!important}.muted{color:var(--mut)}.small{font-size:12px}.inline{display:inline}
.top{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between;padding:14px 24px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
.top h1{font-size:18px;margin:0}.filters{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
select,input{font:inherit;padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink)}
.btn{font:inherit;padding:8px 16px;border:0;border-radius:8px;background:var(--pri);color:#fff;cursor:pointer}.btn.ghost{background:#eef0f7;color:var(--ink)}
main{padding:20px 24px;max-width:1500px;margin:auto}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:16px}
.kpi{background:var(--card);border-radius:14px;padding:14px 16px;border:1px solid var(--line);border-top:4px solid var(--c,var(--pri))}
.kpi b{display:block;font-size:24px;margin-top:4px}.kpi span{color:var(--mut);font-size:12px}
.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:16px}
.card.wide{grid-column:1/-1}.card h2{font-size:14px;margin:0 0 12px}.cv{position:relative;height:300px}.card.wide .cv{height:340px}
.scroll{overflow:auto;margin-top:12px}table{width:100%;border-collapse:collapse;font-size:13px}
th,td{padding:8px 10px;text-align:right;border-bottom:1px solid var(--line);white-space:nowrap}th{color:var(--mut);font-weight:500;background:#fafbfe}
.bar{display:inline-block;height:8px;border-radius:4px;background:var(--pri);vertical-align:middle;margin-inline-start:6px}
.err{color:#b91c1c;background:#fee2e2;padding:8px 12px;border-radius:8px}
body.login{display:grid;place-items:center;min-height:100vh}.box{background:#fff;padding:28px;border-radius:16px;width:340px;display:grid;gap:14px;border:1px solid var(--line)}
.box h1{margin:0;font-size:18px}.box label{display:grid;gap:6px;color:var(--mut)}
@media(max-width:900px){.grid{grid-template-columns:1fr}}

.kpi.clickable{cursor:pointer;transition:transform .12s,box-shadow .12s}.kpi.clickable:hover,.kpi.clickable:focus{transform:translateY(-2px);box-shadow:0 6px 16px #1d243322;outline:none}
.modal{position:fixed;inset:0;background:#0f172acc;z-index:20;display:flex;align-items:center;justify-content:center;padding:16px}
.sheet{background:#fff;border-radius:14px;width:min(1400px,100%);max-height:92vh;display:flex;flex-direction:column;padding:16px}
.sheet-head{display:flex;gap:12px;align-items:center;margin-bottom:8px}.sheet-head h2{margin:0;font-size:16px}.sheet-head .btn{margin-inline-start:auto}
.sheet .scroll{flex:1;margin-top:0}.sheet th{position:sticky;top:0}
.pager{display:flex;gap:16px;align-items:center;justify-content:center;padding-top:10px}.pager .btn:disabled{opacity:.4;cursor:default}
td.subj{white-space:normal;min-width:220px;max-width:340px}
.badge{display:inline-block;padding:2px 8px;border-radius:10px;font-size:12px;background:#eef0f7}.badge.closed{background:#d1fae5;color:#065f46}.badge.open{background:#fef3c7;color:#92400e}
.badge.staff{background:#e0e7ff;color:#3730a3}.badge.customer{background:#fce7f3;color:#9d174d}.badge.private{background:#fee2e2;color:#991b1b}
.linkbtn{font:inherit;border:0;background:none;color:var(--pri);cursor:pointer;padding:0}
tr.hist>td{background:#f8f9fd;padding:10px 16px}tr.hist table{font-size:12px}tr.hist td.msg{white-space:normal;min-width:260px;max-width:480px}

.badge.status{background:#fef3c7;color:#92400e}td.stt{font-weight:600}

.note{background:#eef2ff;border:1px solid #c7d2fe;border-radius:12px;padding:12px 16px;margin-bottom:16px;line-height:1.9}
.note b{color:#3730a3}.note ul{margin:6px 0 0;padding-inline-start:20px}.note li{margin:2px 0}
main.alerts{max-width:1100px}.alerts .card{margin-bottom:16px}.alerts form.af{display:grid;gap:16px}
.alerts label{display:grid;gap:6px;color:var(--mut);margin:8px 0}.alerts .row{display:flex;flex-wrap:wrap;gap:16px;align-items:end}
.alerts .row label{flex:1 1 200px}.alerts label.chk{display:flex;align-items:center;gap:8px;color:var(--ink);flex:0 0 auto}
.alerts textarea{font:inherit;padding:8px 10px;border:1px solid var(--line);border-radius:8px;width:100%}.alerts td.wrap{white-space:normal;max-width:360px}
.alerts code{background:#eef0f7;padding:1px 6px;border-radius:6px;direction:ltr;display:inline-block}.pv{border-top:1px solid var(--line);padding:10px 0}
.pv pre{white-space:pre-wrap;background:#f8f9fd;padding:10px;border-radius:8px;font-family:inherit;margin:6px 0 0}.ok{color:#065f46;background:#d1fae5;padding:8px 12px;border-radius:8px}